Posts Tagged ‘tweet’

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These are a few of my favourite tweets! #MRXU

Tuesday, January 11th, 2011

Today is the first ever Market Research Twitterversity, conceived of and hosted by the very talented Kathyryn Korostoff of Research RockstarFollow the #MRXU hashtag on Twitter all day long to listen and learn from Kathryn and the visiting professors including  Annie Pettit, @LoveStats. Feel free to ask questions and make comments!

Check back later for more, but here are just a few of our favourite tweets so far:

Tom De Ruyck
tomderuyck Tom De Ruyck
  • 3/ Remember: Research Communities are never representative! They are a qual tool and specific profiles participate! #mrxu #mrx (#mroc tips)
  • 5/ Work with 150 people max: our scientific research shows that more members will not deliver you with extra insights #mrxu #mrx #mroc tips
  • 15/ Give part of the community back to the members: their ‘room’! It’s the social glue of your community = important #mrxu #mrx (#mroc tips)
Jeffrey Henning
JHenning Jeffrey Henning
  • MROC: “a captive interactive group of people online, joined by a common interest, harvested for MR over time.” #MRXU
  • Don’t just measure customer-service satisfaction; design your research to improve service and empower employees.#MRXU
  • Don’t write your survey so that it sounds like a questionnaire. Write simpy, clearly, conversationally. #MRXU
  • Don’t assume that your online survey looks the same to other people. Check it in multiple browsers; it may look quite different. #MRXU
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Conversition
Conversition
  • SMR Weighting: Ensuring none of your social media websites overpowers all other results. #MRXU
  • SMR Sampling: Choosing which social media sites are relevant for your research. #MRXU
  • Let sample sizes be determined by need, not cost, so that the survey is not in vain. #MRXU
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Kathryn Korostoff
ResearchRocks Kathryn Korostoff
  • Remember: Satisfaction is an attitude, Loyalty is behavior–important to understand both #MRXU
  • Biased sample: when data is collected from a group that is not representative of the intended population. #MRXU
  • Triangulation: results from 1 study are compared to results from others (perhaps using different methods) to confirm or add context #MRXU
  • When starting a quantitative project, the researcher has very specific hypotheses to test or questions to answer. http://dld.bz/uKZX #MRXU
  • If you don’t know statistics, hire an expert or agency to help. Collecting data is a waste of $ of you don’t analyze it correctly. #MRXU

Related Posts:

Free market research training via twitter
Research Rockstar’s Market Research University

A Double Rainbow Year for Influencers

Thursday, December 30th, 2010

2010 was the year of double rainbows and if you aren’t sure what I’m talking about, just watch this simple YouTube video of someone appreciating nature’s beauty. This video caught the attention of online viewers who quickly made it a viral success with nearly 23 million views.

The phrase “double rainbow” took on new meaning as people used it to describe anything they found to be wonderful or amazing – whether genuine or sarcastically (double yellow lines!, double cheeseburger!).

Let’s take a quick journey and see exactly what happened. Prior to July, mentions of double rainbows were very few.  Sure, people were filming and uploading their own double rainbow videos, but none of them had the certain ‘je ne sais quoi’ that would elevate them to viral status. Until July that is.

The video was uploaded to YouTube in January 2010, but it was only after being mentioned in a tweet by Jimmy Kimmel in July 2010 that the video generated a massive spike in hits. People delighted in the seemingly over-appreciation of one of nature’s beauties. And though views have declined over time, referencing the ‘double rainbow’ is still quite popular.


The online community was quick to take up the meme and apply its meaning to anything they possibly could. This word cloud shows the brand names that people most often used in association with the phrase “double rainbow” – bigger words more often, smaller words less often. Skittles candy (“Taste the rainbow!”) and Lucky Charms cereal (“pot of gold at the end of the rainbow”) were the obvious lucky recipients of this meme. Other brands were also praised with this type of new gold star, including Ducati, HTC, and Chanel.

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Most obvious in the list of brands, though, is Microsoft which capitalized fully on the viral phenomenon by casting the original videographer in a commercial for Windows Live. Apparently, there is a way to film an entire rainbow in a single shot as long as you use their software.
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2010 was definitely a year to remember. We agonized through many debates over whether there is such a thing as social media influencers and do they really matter at all. It’s hard to argue with a pre-post design like this one. Without Jimmy’s online influence, this video was destined for the virtual garbage can. Long live influencers! Long live the double rainbow!
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Related links
Social media monitoring vs social media research: Can you see the difference?
The Conversition Hierarchy of Social Media Insight
Battle of the Brands: Angelina Jolie vs Bacon
Battle of the Brands: Homer Simpson vs Dunkin Donuts

The manly teeth of Isaiah Mustafa. Oh, and Old Spice too.

Wednesday, July 14th, 2010

If you thought Old Spice was just for your grandfather, the brand is working hard to change your mind with a series of commercials starring @IsaiahMustafa. The commercials have become a viral hit and have expanded into short videos, each one a unique hilarious reply to people’s online tweets, youtube comments, and questions. Questions from real people, and celebrities like The Ellen Show, Alyssa Milano, and Ryan Seacrest, are all getting individual attention.

How are people describing this campaign? The top words include funny, original, hilarious, brilliant, and genius, definitely words I’d like my brand associated with. But on an aggregate level, the campaign has far surpassed any standards of making the grade. Compared to the average brand which generates about 30% positive opinions, the Old Spice campaign is achieving positive opinions in the 40%, 50%, and 60% ranges.

People appreciate the business side of things, including the product launch (66% positive), the creativity (59% positive), and that it’s a new and different approach (57% positive). But, they are also expressing their appreciation for Isaiah, a manly man himself, giving him top marks for his smile (59% positive), his teeth (57% positive) and his sex appeal (54%).

What isn’t so positive? The ever present fear factor associated with sexuality and homophobia, comments which generate 25% negative opinions. Fortunately though, this small minority of people can’t compete with the millions of people who are loving every minute.

Isaiah, keep on smelling like the man our men could smell like.

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