Our White Papers

There’s Nothing Neutral about Neutral

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Global Is the New Local

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Six Checkmarks Towards Quality Social Media Research

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Sampling and Weighting for Validity and Reliability

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Are Social Media Opinions Normally Distributed?

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The Dangerous Effects of Spam on Social Media Research Results

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The Promises and Pitfalls of SMR, published in Marketing Research, Sept. 6, 2011 (Winner of the AMAF David K. Hardin Memorial Award)

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Learn more from our free webinar series. View archived recordings on-demand:

How We Shifted Social Media Listening Into Overdrive for an Automaker

A Day of Social Media Insights. Can a mixed mode approach to social media research power consumer insight?

The Naked Truth! Can social media research power consumer insight into product line extensions?

Can Cheese Burgers and Fruit Smoothies Co-Exist? An Integrated Social Media Research Case Study